Gary Guiga
Excellent new facility. The sales experience was very seamless. No
pressure. Everyone is plesant and friendly. Staff is very interested in
your needs and concerns as a customer. I would recommend Hackettstown
Honda to all my friends and family for their automotive purchases. My
dad loves his new Honda. Thanks Guys!
Tyler Micchelli
As i walked into the dealership i instantly was in awe looking at how
nice the inside of the building was. i was came across Warren Kershnar.
Warren was the one of the friendliest guys i have ever met. he was
extremely knowledgeable about every single car. The entire team working
at Hackettstown Honda was awesome. Warren made me feel welcomed in the
dealership. My experience at the dealership was excellent. Warren was a
big help in my decision choosing the right car for me and understood
exactly what i wanted.
A Google User
The folks at Hackettstown Honda are friendly and helpful. Service on my
car was scheduled and completed quickly and professionally.
Alex from East Rutherford NJ | January 30, 2013
I wrote review below. to finish the
story. after I was told car was sold and then I spent over an hour at my
bank explaining that I had no use for their car loan as they car I was
interested was sold. they accepted to cancel the loan. Later in the day,
I received a call from Mike from the dealer telling me car was sold to
one of their sister stores and they could get it back and sell it to me.
Because I liked the car and wanted to see it and maybe buy it.. we
reconfirmed appt for Saturday. I spoke to Mike again Friday evening and
he needed $500 deposit in order to get the car back to their store. I
did. the next day I arrived at the dealer and car had some scratches en
the rear bumper and 3 dents in the back door driver side. I told Justin
that the night before I spoke to Mike and he told me " I drove the car
and it's mint. perfect in and out. no damages" Justin apologized and
said maybe because it snowed some days earlier Mike might have missed
the damages..Justin was proactive and helpful and they offered me a good
deal ..I drove the car and it looked good and I bought it It's been
four days and so far so good. Overall good customer service and problem
solving
mapostol
2/20/2013 6:45:25 AMWarrren, i like to thank you for helping my family solve our
transportation needs. we now have three drivers in our house and four
working adults and two cars was not enough. You and your team at
Hackettstown Honda completely understood our unique situation, with no
pressure and understanding we were able to drive our 2013 Accord off the
lot Monday night.
This was the easiest, smoothest, no nonsense or BS car purchase i have ever been involved with!
This is where you need to go for your next car purchase or lease.
chascnj1
2/14/2013 7:47:21 PMMy wife and I absolutely dreaded making the rounds of car dealerships a
few weeks ago when we had to put my 2001 Forester 'to sleep'.
I am very proficient at using the internet to research the popular
opinion and reputation of vendors and goods. I was MOST astounded to
read all the glowing reviews of Hackettstown Honda on third party web
sites; not just a few score excellent reviews but well over a hundred of
them. These are the sort of reviews you would expect to read on a
dealer's web site'; however, since they were on third party sites, they
could not have been 'cherry picked'. Outstanding!
We prepared the list of dealers to visit and Hackettstown Honda was at
the top of the list. We never made it to any other dealer.
Tom Graham made buying the 2012 Civic 'fun'. He has an excellent manner
and is a very, very pleasant person to deal with; quite the opposite of
what I have come to expect of car salesman. He listened to what we
wanted and worked within our budget. He spent hours with us. Tom is a
walking encyclopedia when it comes to Hondas; he was able and willing to
explain every feature on every Honda model we looked at. It seems to me
that car buying, for the most part, has become a tangled mass of high
pressure tactics and bait and switch silliness...well, that had been our
experience in the past. We have NEVER dealt with a car salesman who
keep OUR interests as his primary focus before. Kudos to Hackettstown
Honda for having such a well informed, low key dedicated professional
such as Tom!
Fast forward two weeks and our 2003 Forester also bit the dust. Based on
the great deal we got on the Civic and our experience with Tom, I
headed back to Hackettstown Honda and Tom. I drove home with a new 2012
Honda Fit!
You have such a sterling reputation because of people like Tom Graham!
Please remember that! In the LONG run, honey catches more flies than
vinegar!
I can not possibly write or say enough good things about the dealership,
the deals we got and Tom Graham; I am and will be talking all three up
with everyone I know in the area.
bobco123
1/16/2013 1:16:36 AM
Justin Agaime was one of the Best dealer
representative anyone could ever have. He gave me a great deal on
beautiful car. I would definitely recommend anyone to buy a car here
"We drove an hour and a half to Hackettstown
Honda and it was well worth the trip. Matt greeted us at the door as we
pulled in. From beginning to end he was nothing short of a professional.
I called him a day earlier to confirm that we would be driving up and
when we got there the next morning he had already prepared, inspected
and washed the car. He even helped me set up the Bluetooth function.
The paper work was quick and painless. I would definitely recommend this
dealership to anyone who's interested in buying a Honda. Exceptional
pricing, professionalism and atmosphere." dragonballgt87
12/30/2012 11:28:41 AM
"CHRIS WAS VERY HELPFUL, ANSWERED ALL MY
QUESTIONS, EXPLAINED VARIOUS DEALS. MOST OF ALL, HE WAS FRIENDLY--NOT
PUSHY--WHICH MEANS ALOT TO ME. THIS IS THE SECOND TIME I HAVE DEALT
WITH CHRIS AND BOTH TIMES HAVE BEEN EXCELLENT...AND I GOT MY CAR WASHED!"
SNIT FIT
12/9/2012 2:27:24 PM
Hackettstown Honda is one of the nicest
dealerships I have had the pleasure to work with. There is no BULL
Lamond Mejia tells you the numbers straight up and if they work great
and if not your not wasting your or their time. The atmosphere is
comfortable and friendly NO PRESSURE. The services department is open 7
days a week and the waiting areas has numerous ammenities.
I
strongly recommend this place when looking for a Honda. They take the
pain OUT of car shopping. My husband and I plan on going back after the
holidays to look at getting another honda.KerryCarty
11/12/2012 12:32:43 PM
I recently went to a car show that was
sponsored by Hackettstown Honda and wasn't really looking to buy a car
that day, but a Honda CRV that was on the lot caught my eye. I went
inside and asked about the price, and I'm glad I did. Warren came over
to help me, and took me for a test drive and answered all my questions
about the car. We sat down and "crunched numbers" and Warren and
Solomon were able to get me pretty darn close to the price I was looking
for. Before actually paying, Solomon threw in a few freebies that
really helped make me feel a little special. I have heard Hackettstown
Honda advertised on my friend Doc South's internet radio station, so
going to the car show, I was thinking that if I saw a car I liked, I
might take a closer look at it. I'm glad I did. Everyone was very
helpful and friendly to me, and I felt no pressure to buy the car at
all. They left me alone to make the decision on my own without hovering
over memarejohn
10/22/2012 7:39:12 PM
"Jerry and mike were so great and
accommodating. They both spent a lot of time working with us to make
sure we were happy and comfortable with our new car. I would definitely
recommend them to many people in the future."Crusk
9/20/2012 10:11:27 AM
"Today I had Auto Start installed in my car.
Jamie Franchini was my service person and she was excellent. She
comunicated with me throughout the day and let me known exactly what was
going on with my Honda Crosstour.
She had a loaner car waiting for me this morning as well. This dealership is the best!!! No other reason to go anywhere else!!!"lmicchelli
9/12/2012 6:03:00 PM
A Google User reviewed 2 weeks agoQuality Very good
The folks at Hackettstown Honda are friendly and helpful. Service on my
car was scheduled and completed quickly and professionally.